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Statistics |
| Unique Visitors: 0 |
| Total Unique Visitors: 0 |
| Visitors Out: 90 |
| Total Visitors Out: 90 |
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| Industry Standards? |
| 2008-07-11 00:35:13 |
Had a client who subscribed to a dedicated hosting and decided to cancel it two months ago. As per payment was till end of Jun 08, server was kept online till end of Jun 08 before it was removed off line.
Two weeks later some of their users emailed us asking for the data. We were [...]...
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| Stupid and Stupidity |
| 2008-07-04 02:18:54 |
Today received a report from my staff about a client who had not paid us despite invoices via email and post. His domain was expired and hence terminated by the Domain registrar.
He called up our company and abuse our staff, not sure of other words, “Stupid” had been used 6 times and kept calling up [...]...
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| Sharing the Pain |
| 2008-07-01 21:15:09 |
The high costs of colocation and the exhorbitant costs of electricity coupled with the pented up demands for datacenter space in Singapore all contributed to a more than doubling of the costs of colocation space in Singapore.
The extreme hikes can’t be absorbed by our company alone as that would meant severe losses for the company. [...]...
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| Of Scammers and Scammers |
| 2008-06-28 05:56:47 |
Web Hosting being an Industry that is spawned off from the Internet depends heavily on Internet transactions. From personal experiences, I would say that it is akin to swimming in crocodile infested waters. Due diligence are needed for every single transactions no joke on that. A fraud transactions once successful does not just lead on [...]...
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| Collecting Payment for Web Hosting |
| 2008-06-27 00:34:19 |
Collecting payment for anything isn’t simple, especially for web hosting as it is a service. A lot of time, the clients disappeared or that the clients said they cancelled and are no longer using your services and refused to pay. This strikes me strange as we have on our contract that if you are terminating, [...]...
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| Email Hosting |
| 2008-06-24 02:27:02 |
One thing I have observed about email hosting is some of the very few clients tends to abuse their email hosting to send tens of thousands of emails through mailing lists. For web hosters providing email hosting, it is normally catered to web hosting clients who need email services for sending and receiving emails.
Mass emails [...]...
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| Increasing the Strength of our Support Department |
| 2008-06-22 22:43:54 |
When the going gets tough, the tough gets going. This period is especially trying for those of us who are using a great deal of electricity such as server farms. I have seen a lot of companies trying to get costs but cutting back on support or outsourcing support to third world countries where the [...]...
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| Servant as a Leader |
| 2008-06-19 08:58:14 |
At 8 to Infinity we are more into the practice of Servant Leadership. Basically what is Servant Leadership? A good read will be the book from Robert K. Greenleaf. From what I believe a leader serves his workers, providing them with all the necessities so that they can concentrate on doing the best in their [...]...
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| Launch of Firefox 3.0 |
| 2008-06-18 01:14:51 |
As a long time web hosting company, we see the rise and fall of a great number of companies. One type of companies that are particularly interesting are that of web browsers companies.
I guess the first web browser that is predominant was Netscape. I had been using Netscape 1.0b right from the beginning. It fell [...]...
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| Colocation and Disappearing Colocation Clients |
| 2008-06-14 06:08:08 |
Colocation services involved the clients putting in their own servers into our datacenter racks. A huge issue we faced with Colocation services is not so much on the non-payment of clients. The main issue is the disappearance of clients. They disappeared without a trace, email was discontinued, phone was disconnected [...]...
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| Toughest Time For Singapore Web Hosting since 9/11 |
| 2008-06-09 06:57:20 |
It is definitely not an understatement to say that this period is the toughest I ever since in my 11 years of web hosting business. It is even tougher than the time after 9/11 when everywhere was dark and gloomy.
This time round we are faced with two critical issues, lack of datacenter space in Singapore [...]...
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| World Environment Day and Web Hosting |
| 2008-06-05 00:24:37 |
5 Jun 08 is World Environment Day, I don’t see much celebration here in Singapore, it is also not a public holiday in Singapore. But World Environment is a serious subject that is getting to be of paramount importance as the world’s population grow. We find that we are destroying far faster than any period [...]...
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| Web Hosting and Crude Oil Prices |
| 2008-06-04 07:59:08 |
The increase in crude Prices">oil prices over the year caused an unprecedented rise in costs of web hosting companies. Prices quadrupled in one year. This made it extremely difficult for web hosting companies to survive.
Normally data center contracts are constant but due to the huge rises in energy costs, the data centers are forced to [...]...
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| Desperately Needs Everyone |
| 2008-05-25 03:08:38 |
Bui Duc Minh is just 3 years old but he has suffered from blood cancer for almost one year.
Bui Duc Minh, also called as Tit by his pet name, is the 3-year–old son of Trung and Thuy who are lecturers at the National Economics University (NEU) in Hanoi, Vietnam. He has been detected to [...]...
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| Lawyers and Web Hosting |
| 2008-05-21 10:37:13 |
Normally we had our lawyers to draft out our contracts to prevent any legal uncertainty and to be on the safe side. But every time I talked to a lawyer, I find it quite funny because the first thing that came into my mind was a joke my law lecturer told us during [...]...
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| Domains and Complaints |
| 2008-05-19 05:42:41 |
Had received an email from a domain registrar that they received a complaint regarding a client who only registered the domain through us, hosting is done by another company. The client’s domain hosting seemed suspended for god knows what reason. Registrar told us he complaint that he could not reach us.
I asked my staff to [...]...
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| Myanmar and China |
| 2008-05-18 04:46:48 |
While the world was transfixed at China’s earthquake rescue efforts, its mobilization of more than 100 000 soldiers to help with the rescue, I hope that the world will not forget Myanmar. The survivors there are having a much tougher time trying to stay alive than in China where no efforts had been spared to [...]...
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| Bad Mouthing Competitors? |
| 2008-05-16 23:01:59 |
Received a call yesterday, the caller insisted on speaking to me rather than my staff. An extremely haughty voice at the other end asking for our services. I told him about what we can offer.
His next request, asking us to go down his office to do a presentation on why we are good and why [...]...
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