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Statistics |
| Unique Visitors: 70 |
| Total Unique Visitors: 151746 |
| Visitors Out: 483 |
| Total Visitors Out: 483 |
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| Zero Chicklets |
| 2008-05-01 08:17:00 |
... panic not, folks, there was just a problem with the chicklet generator yesterday afternoon. Your subs are fine and the chicklet images are being regenerated now to show the correct number.
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| Meh. |
| 2008-04-23 22:01:00 |
Well, "the next nice problem to have" (see the end of my prior post) didn't take too long to show up, did it? I'm sure there's a lesson here about Fate, Temptation, and not mixing the two together.So, having made the web site a whole bunch spiffier it took, what, a little over a couple of days for the back end poller to get stuck in the weeds. The root cause was the queries we use to build the jobs on each server that divvy up the bulk mailings, slowing down due to the ever growing number of subscribers and subscriptions we're managing. In the end the slow down was enough to create a kind of "traffic jam" in the DB which, in turn, pretty much slowed everything else down too. A positive feedback effect which only served to amplify the problem. So, not a failure of the improvements we made l...
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| Faster, FeedBlitz, Faster! |
| 2008-04-18 10:59:00 |
You ever heard the phrase "that's a nice problem to have"? It's the kind of problem like having too much money (I've yet to experience this one :-) ), or - for an Internet service - so much traffic that your site is brought to its knees. Congratulations on being successful, and by the way your site is down.A nice problem is still, well, a problem.So last week we weren't crushed, but FeedBlitz has been much busier than usual, and performance has been, at times (let's be charitable), sluggish. Why? We had the "nice problem" of seeing usage ramp up significantly. On April 15th we sent nearly 3.1 million messages, easily our busiest day ever. Our next busiest day was the day before, at over 2.4 million messages. I haven't written a monthly update for a while, but March's output was 20% greater...
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| Italiano! |
| 2008-04-16 08:09:00 |
"Grazie" to Stefano Cazzani at http://www.vertigonet.it/ for our new Italian subscriber pages! Dutch will be next.If you'd like to volunteer to translate our subscriber pages (about 280 strings) into your language, please write to us at the support address.
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| Branding your Messages: New Template Tags |
| 2008-04-14 15:22:00 |
In yesterday's post I remarked that Gawker's sites were using our standard template capabilities to customize their emails and subscriber landing pages. I also mentioned that we'd added a few new tags to the template; as promised here's a description.What's a template again?The template controls the layout (styles, fonts, logos etc.) of your content. It controls how your articles are formatted. This is contrast to the newsletter settings links in the newsletter center, which control what goes into the article in the first place. So the newsletter settings control things like tracking, truncation, comments and forward to a friend settings. The template takes the results and makes it all pretty for you.The template editor is found in the graphic design are...
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| Gawker Media Weekly News Updates |
| 2008-04-13 17:29:00 |
Gawker Media, the company that runs some of the best-known blogs ever, last week started to offer weekly updates of the top 5 stories via FeedBlitz. You can subscribe to Gawker's weekly newsletters from any page on a Gawker site using the form at the end of the contacts section in the left hand column. Now they're up & running, newsletter management and delivery is completely automated, giving each site's fans another way to increase their engagement with their favorite online media resource.Each Gawker site extensively of customizes the newsletter and subscriber pages, to parallel their parent web sites. All this is achieved using FeedBlitz standard templates (although, to be fair, we added some features to accommodate G...
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| Spanish Subscriber Pages Added |
| 2008-04-10 15:53:00 |
We now have Spanish subscriber pages, thanks to David Readman at tuexporto.com. These complement our French and Portuguese translations. Italian will be live shortly, and Dutch is en route. Meanwhile, we're still looking for a volunteer to translate into German. Come on, Herren und Damen, don't be shy!
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| FeedBlitz en Français! |
| 2008-04-07 08:42:00 |
Following last week's release of our Portuguese subscriber pages, I'm delighted to be able to thank Pierre Carnicelli (visit his site at http://www.carnicelli.eu/) for our newly released French version. We have the Spanish spreadsheet already out to a volunteer, but that still leaves many languages out there. Want to have a go?We can also handle non-latin character sets, so we can support translations into asian, cyrillic, arabic and other non-European scripts. So if you want to volunteer, email me at phil @ feedblitz.com (but wait for our new inbound email server to be up and running first!).
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| April 7 2008 - Sending Mail to FeedBlitz (resolved) |
| 2008-04-07 08:40:00 |
Update 3:25pm EDT - Inbound email is back on a shiny new server. We're working through the backlog now, so please be patient while we get around to you. If your mail to us bounced please re-send it; it should now work ok.Original Post:FeedBlitz's inbound mail server is currently experiencing problems, so mail sent TO FeedBlitz may be delayed or even bounce. A new server is being set up and we expect the situation to return to normal later today. Please check back for updates so you can find out when to resend your email if necessary. We apologize for any inconvenience.Newsletter deliveries, publisher features and subscriber management functions are NOT affected and continuing as normal.
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| FeedBlitz Subscriber Pages Translated for Brazilian Readers |
| 2008-03-31 23:30:00 |
A brief note to remark that our subscriber facing pages, such as the pages used in the subscription and unsubscribe processes, are now available in Brazilian Portuguese. We have some very large lists from Brazil, and with this change we'll make FeedBlitz much more accessible to Brazilian subscribers.FeedBlitz automatically detects Portuguese subscribers, but visitors can also override the language selection using the links at the foot of the relevant pages. My thanks to Marcelo Vitorino over at http://www.insightpublicidade.com.br/ for his help actually doing the translating.Want your language?If you would like to volunteer to translate the FeedBlitz subscriber pages into your language, drop me a note at phil @ you know where. There are about 250 strings to translate, and we will reward yo...
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| More on Autoresponders |
| 2008-03-26 09:24:00 |
Now that's interesting. Everyone who's used our new autoresponder features in the last 24 hours or so did exactly the same thing - and, interestingly enough, that was just enough to have the feature not work as you all expected.So ... we've updated the autoresponder wizard to work much more like the way you think (and a lot less the way I do). Now, when you create a new autoresponder via the new autoresponder facility, it will automatically create your first article based on the title and name of your autoresponder. The wizard will also drop you into the article management page at the end of the setup process, clarifying what you've done and any remaining next steps, such as linking your new autoresponder to a newsletter.Finally, for Newsletters and Autoresponders that are "traditional" (i...
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| New Autoresponder Features |
| 2008-03-24 15:41:00 |
Boy it's been quiet around here, huh? Well, time to make a little noise. I'm delighted to announce that FeedBlitz's autoresponder capabilities have been dramatically upgraded and simplified, so now every FeedBlitz publisher can engage in multi-step automated email marketing to their subscribers.What is an Autoresponder?An autoresponder is basically one or more emails that are sent to a subscriber in a predefined sequence at a predefined time. An autoresponder can be event driven, such as subscribing to a newsletter, or they can be sophisticated multi-step processes lasting days weeks or even months. Either way, as a publisher you get to deliver consistent, relevant messaging to your subscribers - automatically.A simple autoresponder would send a "Thank You for Subscribing" email to your su...
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| Blogger 403 Forbidden |
| 2008-03-02 09:07:00 |
Apparently last night some Blogger / Blogspot blogs returned "403 Forbidden" errors instead of the publisher's content. It's Blogger's issue, not ours, but if you were affected by this go to the Newsletter Center for your blog, switch to manual distribution and then send the posts you want via our on demand feature. Then change back to automated distribution (and let's hope that whatever ailed Blogger last night is now working again).
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| Recovery Update |
| 2008-02-28 05:37:00 |
Hi All:The problems last week were resolved and FeedBlitz was back up and running by 11:30 on the morning of the 21st; sorry for the inconvenience the resulting delays caused. We have subsequently reached everyone who we know wrote in or was otherwise affected, so everyone should now be all set. It took us a while to get to you all because as well as travel schedules getting in the way, FeedBlitz sends us lengthy alert emails whenever there's a problem. This helps diagnose issues and expedite fixes, but last week it sent over 150,000 when the database lost its way. Working through that many messages just takes. a . very. long. time.
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| Database Down |
| 2008-02-21 07:56:00 |
So I'm traveling, check in this morning and find the database is down. It looks like it failed yesterday some time and isn't recovering because, in failing, it appears to have mangled something important. We're working full steam to get the system back. More news as and when.
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| Sponsorships Call for Betas |
| 2008-02-18 18:07:00 |
We're looking for some premium publishers who want to try to monetize their mailing lists by selling targeted advertising into their content, but who want to control who places ads on their newsletters and how much they pay.Sponsorships, in other words.The beta is for pulbishers who want to serve sponsorships into their newsletters, using FeedBitz's email ad server to serve, track and report their sponsorships. Volunteer by mailing me at phil @ you-know-where dot com if you're interested.
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| MSN and Yahoo! Messenger added to IM support |
| 2008-02-17 21:33:00 |
FeedBlitz has now extended its IM support to include beta support for the Yahoo and Microsoft MSN messenger instant messaging services. These new capabilities join our existing integrations with Skype and AIM, enabling publishers to reach the widest possible audience for their newsletters with no extra effort.Subscribers can choose Y! and MSN from the newsletter subscription page, or may interact with the chat bots by adding the following names to their buddy lists and sending the "?" command:Skype: FeedBlitz.AlertsYahoo!: FeedBlitz.AlertsMSN: FeedBlitz.Alerts@hotmail.comAIM: FeedBlitzAlerts
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| Back to full strength - and then some. |
| 2008-02-14 21:30:00 |
This evening we spun up a new server to take up the load of the one that died yesterday. It's a beefy beast and more than makes up for the other one. Mailings will be much more sprightly from now on. Moreover, another one is being brought online in the next couple of days so we will have plenty of excess capacity.
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| If you can't reach feedblitz this morning... |
| 2008-02-13 08:03:00 |
... one of our servers is down and apparently doesn't want to recover. Bad server, bad. We've updated DNS to point to a happy box, but if going to http://www.feedblitz.com/ doesn't work for you right now then please go to directly to www3.feedblitz.com instead for now. Mailings are under way; just a little slower than usual.
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| Audio Interview at Web2Center |
| 2008-02-10 22:07:00 |
Tom Deeter, a social media marketing consultant with NetSmart Media and a frequent contributor to Web2Center.com, interviewed me recently and has posted the audio file at http://www.web2center.com/lead-story/audio-interview-with-phil-hollows-ceo-of-feedblitz/ The interview's nicely bite-sized at just over 18 minutes long.Please do check it out and subscribe. Thank you, Tom!
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| Feature update: New Subscriber Demographic Data Capture Options |
| 2008-02-06 11:25:00 |
Capturing subscriber data is a great way to learn more about your readers and, if you wish, segment your lists and market to them very precisely. FeedBlitz data capture has now been extended to allow users to pick a value from a list, instead of having to type everything freehand.So now you can specify the "Gender" custom field, and specify that it has two values to show to the user, "Male" and "Female". You can also specify that the FeedBlitz database should store these values as (say) "M" and "F" so that when you export subscriber data, you get the subscriber's response the way your reporting or CRM system expects. Custom subscriber data capture, a.k.a. custom fields or demographics, is set up and managed from your Newsletter Center. Click the "Custom subscriber data" link or the icon shown here.
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| Intermittent link issues fixed |
| 2008-02-06 11:24:00 |
We have had some reports of some links not going through properly; it's now fixed. All links will now work as expected.
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| New Feature: Report Export |
| 2008-02-04 21:40:00 |
FeedBlitz has extended its reporting pages to include export options. The export produces text files for you to import into the system or product of your choice, such as a spreadsheet for reporting and further analytics.If you use FeedBlitz to define custom subscriber demographic data capture (try saying that 3 times in a row), the export includes the subscriber registration data as well (where applicable). This allows you to link a subscriber ID on FeedBlitz with, say, their ID on your CRM system (such as salesforce.com) or contact manager, for more in-depth activity tracking.If you want to know more about your subscribers, you can explore subscriber demographics in your Newsletter Center.
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| January 2008 Monthly Update |
| 2008-02-03 19:51:00 |
During January we focused on performance, scale and serving our growing customer base better. Does this matter? You bet. Because FeedBlitz now delivers email newsletters on behalf of 52,335 active publishers (up nearly 5% on December), and our largest list now has over 330,000 subscribers. Whether you're a small blogger or a corporate email marketer, FeedBlitz continues to get the job done.Our focus on scalability this month has made a difference. Despite the growth, out nightly runs are now finishing much earlier than they were at the New Year, and our manual "on demand" mailings are now going out significantly faster than they were at the start of the Year. Even as we continue to add thousands of publishers a month, we will always strive to serve everyone well.So to the monthly metrics:T...
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| Feedblitz metrics - stats spike |
| 2008-01-17 09:17:00 |
Some readers are reporting a spike in reported subscribers that don't match the actual count in FeedBlitz. We're trying to get to the bottom of the issue right now. It isn't a spam attack or anything unpleasant like that, probably just a previously unknown defect (ok, a bug) somewhere in the code. Updates will follow as and when.Update 10:29 pm est A bug that caused circulation data to get out of sync with the poller has been found and fixed. Metrics for today (Thursday 17th) may well be off, but should be all straightened out from now on. In other words, Friday's metrics will be what you expect.Update Monday Jan 21Drat. Seems clear that this fix didn't work for everyone, so we're having another go at it! Tomorrow's metrics will reflect the new code.Double-drat. Turns out one of the jobs on one of the servers was not updated (it is now). So today's metrics may well be wrong for some, so Wednesday is now the first day that we'll be in the clear on this one. Darn.
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| 237% growth for FeedBlitz in 2007 |
| 2008-01-06 19:43:00 |
Now that was an interesting year.The metrics show that FeedBlitz continued to thrive. Not only that, however, for in 2007 we continued to innovate both our service and our business model (as well as weather the occasional storm). In fact, if there were any constants at all for FeedBlitz in 2007, they were change and growth.So instead of the usual monthly summary, this post is a quick look back at the whole year.2007 Highlights included:Introducing the first and only ad-funded free newsletter service.Introducing of the first and only email newsletter advertising and monetization service.Introducing the first and only newsletter service to enable distribution to the web, IM, Twittter and audio as well as email.Simplifying our business model Enabling all publ...
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| FeedBlitz Adds Automatic Subscriber Preference Center Portals |
| 2008-01-02 15:58:00 |
For professionals and corporations publishing multiple newsletters, a subscriber preference center is a critical piece of the subscription management infrastructure. With a preference center:Subscribers can quickly enable and disable subscriptions to all a publisher's offerings from a single page;Publishers have the opportunity to encourage a subscriber to follow multiple newsletters, not just one.FeedBlitz has now enabled automatically maintained online subscriber preference center portals for all publishers. These portals do three things:They use your branding for all subscriber interactions, including logging in and password retrieval;They simplify the web pages to just those relevant to subscribers, reducing confusion...
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| Well, that's Ironic ... inbound mail is back |
| 2007-12-18 07:49:00 |
In resolving a connectivity problem on Monday morning, it appears my hosting service managed to disable inbound mail access to our main inbound mail server. 24 hours and many, many phone calls later it's now, finally, back up and running - so if you mailed us yesterday and it bounced, sorry - please try again. Outbound email for subscribers was not affected and newsletters and broadcasts have been going out as per normal.
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| Master Templates for Multiple Newsletter Formatting |
| 2007-12-11 10:47:00 |
If you publish multiple newsletters, it's often desirable to have consistent branding applied to all of them, and their corresponding subscriber landing pages. To do that one at a time, however, can be tedious to manage if you have more than two or three newsletters running.To simplify multi-newsletter branding, we've brought our Master Template concept into our core Newsletter Edition services (it used to be only available for publishers on our old "Pro Plus" plan, which is no longer available to new clients). Enabling master templates delivers consistent branding and graphic design to the emails we send on your behalf, and to the subscriber-facing pages, such as the subscription form, the activation instructions, the confirmation page and unsubscribe survey.Not only does a master template simplify branding across multiple HTML email newsletters, it's also used when the multi-newsletter subscription form is displayed (without a master template the form is shown without any branding at all). Talking of which, we recently updated the HTML subscription form generator to give you a link to the multi-newsletter signup form as well as standard HTML form code. You can use the link version in places where forms don't work so well, such as email signatures or (for example) sites hosted at wordpress.com.Enable master templates by visiting the Newsletter Center for the publication whose graphic design is to be the master, check the Master Template check box on, and save.
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| FeedBlitz Email Ad Network Adds Banner & Image Ads |
| 2007-12-10 10:41:00 |
If a picture speaks a thousand words then this new addition to our newsletter ad network is good news. FeedBlitz now supports IAB Universal Ad Package banner ads. Pricing is similar to text ads, except that the CPM rate a banner ad is charged at depends on the number of text ads it displaces, so all banners start at $4 CPM except for the 468 pixel wide banner, which is $2 CPM (it only displaces two text ads).Agencies, networks and direct buyers interested in a media kit should email me at our info@ address.
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| November 2007 Monthly Update |
| 2007-12-05 07:34:00 |
Much of the changes we publicized in November were about the new ad service that we launched in October. The most important change for bloggers, I think, was the simplification of the process to place an ad to take readers directly to your subscription page. If you want to promote your blog to like minded readers, advertising with FeedBlitz and picking the right keywords or content channel is a great - and easy - way to attract attention and new subscribers. We also introduced a year-end bonus, and wondered about pricing arbitrage for blog reading on the Kindle.Meanwhile, FeedBlitz also introduced new flexibility and simplicity to the subscription process (OK that was early December, so I'm getting a little flexible with the dates here). You've seen parts 1 and 2 so far; part 3 is being readied and you'll see that in a few days.Important: Maintenance Downtime, Dec 17.FeedBlitz will be offline on from midnight to 07:00 EST December 17 as our hosting provider is moving to a brand new data center. Once the systems come back up we'll play catch up on the mailings. Please plan accordingly.And so to the numbers.Circulation: 3,769,964 (up 14% on October) feedblitz.com page views: 1,951,498 (down just over 2% - I blame Thanksgiving) feedblitz.com unique visitors: 783.079 (down Total messages sent: 37,056,996 (up 16% ) Average messages / day: 1,235,233 Peak daily messages: 1,646,022 (Nov 15)
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| Simply Smarter Subscriptions, Part 2 |
| 2007-12-04 21:48:00 |
Last week, I talked about an upgrade to the HTML newsletter subscription form that allows:Publishers to offer subscriptions to all their publications from a single signup;Users to subscribe in a popup window to keep them on the publisher's site;Multi-newsletter forms to offer IM and social media subscription options as well as email.With this post, FeedBlitz introduces a much-improved version of the Subscription Center for subscribers who are subscribing to more than one publication. Now the Subscription Center main page looks something like this:Now when a subscriber goes to the subscription center they see all their current subscriptions in one place - and can start and stop them from that one screen, without having to click through to anywhere else. Want to stop several subscriptions? Simply un-check them from the list and update. Want to bring some back? Click the "All available" button and all your subscriptions - active or unsubscribed - will appear. Check the ones you want to bring back, update, done. Both processes are much simpler and much more intuitive to use than before (a login is still required, however, to access your subscriptions). Subscribers may still click the drop down box in the Subscription Center to work with a single subscription in more detail, of course, but this change makes the most common tasks - unsubscribing and resubscribing from the web site - much simpler and quicker to access.
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| Denial of Service Attack - Collateral Damage? |
| 2007-12-04 09:18:00 |
Earlier this morning FeedBlitz web sites were effectively offline courtesy of an apparent distributed denial of service attack that overloaded our web servers. As of now, we've deployed more web servers and taken other mitigation steps to bring the WWW service back online. All functionality should now be readily accessible again.It's my assumption, looking at the logs, that FeedBlitz itself was not the direct target of the attack - we're a service provider, after all, with no particular axe to grind. Rather, a set of bots based in Russia were attacking a client's blog that linked back to us, and they were simply blindly downloading all the links on that particular site. The blog is a security blog discussing, among other things, malware, personal freedoms and its oppressions, things like that. I guess a group of oppressors or crooks didn't like it. FeedBlitz became, in effect, collateral damage as they tried beating up that site.As a result of the extra load, mailings will probably take longer than usual to get out as the mail servers get a chance to catch up.
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| Simply Smarter Subscriptions, Part 1 |
| 2007-11-30 22:33:00 |
Many power publishers - media companies, professional bloggers, larger businesses - often have more than one newsletter or email subscription to offer. Using FeedBlitz, everyone can offer the standard subscription form and link (available from your Newsletter Center) for a single publication, and - with some HTML coding - a form that lets your subscribers pick multiple options at subscribe time.But, if you're publishing many newsletters, wouldn't it be great if FeedBlitz automatically produced a multi-newsletter subscription form for your account, with no extra HTML coding required? Wouldn't it be great if a multiple-newsletter subscription form were as simple to set up as a regular, single-newsletter subscription form? Wouldn't it be great if the multi-feed subscription form offered the I...
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| Mailvertise your blog! |
| 2007-11-29 10:00:00 |
If there's one thing bloggers like it's to see your blog's circulation grow. And now you can use FeedBlitz ads to give your circulation efforts a boost. We've tuned the ad creation screen to let you pick your blog's subscription page as the landing page for the ad (that's the place a reader will be sent to when they click your ad). So promoting subscriptions to your blog just became a whole lot easier:We also added a handy-dandy "test" button, so regardless of whether you're sending readers to a subscription page or to a different location, you get the chance to preview it before you save the ad.All ads for your blog offer our comprehensive features, including the ability to target your to one or more channels, to different locations (including Zip codes in the US), and to keywords.So start boosting your circulation now - and if you do before December 31st, 2007, you'll be able to get our end of year bonus too.
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| FeedBlitz makes blogs affordable on Kindle |
| 2007-11-28 22:06:00 |
So a quick thought for all the gadget geeks out there, courtesy of Abe, the FeedBlitz VP Engineering.If the Amazon Kindle charges 99c a month for a blog subscription per USA today, that gets really pricey really quickly. If you want 10 blogs, that's $9.90 a month.But an email to your Kindle is apparently 10c a shot. So if you subscribe your Kindle to all your blogs using our daily email, it will probably cost 10c a day (for our standard service, where all the blogs are consolidated into a single digest). For 10 subscriptions, then, you'd be out $9.90 per month on the Kindle's blog plan, but you'd pay just $3 with a daily email update from FeedBlitz. If you have to have the Kindle, the economics of using email as a blog reading solution are compelling (your exact savings will depend on the # of blogs you subscribe to, how often they're checked, how often they change, and whether they're in the digest or not).Unless I'm missing something here, you can have many many blogs on Kindle via FeedBlitz, making it affordable, as along as a single daily update is OK for you. Which makes the Internet access it offers much more interesting, doesn't it?
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| Holiday Advertiser Bonus - up to $25 |
| 2007-11-21 11:03:00 |
To mark the start of the holiday season here in the US, FeedBlitz is now offering new and renewing advertisers an advertising bonus of up to $25 between now and the end of the year.If your next advertising charge between now and December 31 is between $25 and $99 we will credit your account with an extra $10. So your $25 ad spend becomes worth $35, even though you're only charged $25.If your next charge is $100 or more, your bonus is $25.Current advertisers will receive the bonus when their credit cards are next charged (provided it's before 1/1/08 US eastern time). New advertisers get the bonus immediately once your credit card is approved. Advertiser bonuses are awarded once per advertising account - subsequent charges will credit your advertising account as normal - and the offer expires at the end of the year.So, start your email advertising campaign now in time for the Holiday rush and take advantage of this year-end offer to get more from your ad spend. It's time-limited and will not be renewed at the end of the year.Happy Holidays, everyone!
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| EMail Advertising Network Update |
| 2007-11-08 14:49:00 |
For advertisers setting up newsletter ads, we've completely revamped the ad setup code to be a more friendly, simplified sequence of screens. It's much easier to get started now, and we've added help along the way where early feedback showed it was necessary. So, go on - give it a try! You can set up a targeted ad campaign in less than five minutes. We've also updated the advertiser FAQs to make things clearer.We've also improved our ad targeting algorithms, with today being the first full day of use. The net result is that advertisers should see improved CTR (click through rates) and better average ad positions while spending slightly less per day. Seems to be working too: Across the whole ad network, average CTR is up 4...
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| Feature Update: Partial Feeds, now with extra Pictures. |
| 2007-11-02 19:07:00 |
Without getting into the full / partial feed debate, which in (more or less) plain English is about whether you send the entire text or just a summary to the subscriber, suffice it to say that FeedBlitz (like many other services) has always offered the ability for publishers to limit the amount of text sent in each article. So if, say, you want only the first 500 characters of each post to go to subscribers, then you could configure FeedBlitz to do just that.So far, so good. Now, in order to calculate the number of letters in the article, FeedBlitz (and, again, like the other services out there) stripped out the HTML tags from your post in order (a) to make counting a whole lot easier, and (b) to make sure that when your post was truncated, it wasn't truncated in the middle of some piece o...
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