| Customer Service Executive | | 2008-07-18 16:13:00 | | Job Vacancies :
Customer Service Executive
Qualifications:
* Candidate must possess at least a Bachelor's/College Degree in any field
* Applicants must be willing to work in Makati City
* Applicants should be Filipino citizens or hold relevant residence status
* Proficient in...
ASIAN JOBS Job Vacancy Information in s'pore, malaysia, india, and more country in asia. This Site collecting many job information opportunities, wherever they came from and Its contents covered : Ti | | By: Asian Jobs | | |
|
| Job vacancy Customer Service Associate | | 2008-07-15 15:20:00 | | Job Career Vacancy - Lowongan Kerja terbaru :ADIDAS INDONESIA, PTCustomer Service Associate(Jakarta)Primary Accountabilities: * Processing all the orders for all customers in dedicated area as assign by the Customer Service Head * Communicate incoming product to the sales team and customers as assigned, and make sure all product deliver on time, especially product highlight * Providing and informing information to the customers * Process, filing and recording returns, and make sure all t | | By: Job Career Vacancy, Lowongan kerja karir | | |
|
| Customer Service Offshore Outsourcing Tips | | 2008-07-07 08:48:08 | | Many companies, irrespective of size, now outsource their customer service to low cost offshore localities to save money. Studies have shown that most (above 80%) of these companies have droppings in their customer satisfaction levels, mainly because of language problems and inadequate info.
But the interesting thing is the same level of customer satisfaction dropping occurs [...]
| | By: Strategist.org.uk - Business and Technology News | | |
|
|
|
| Job vacancies Customer Service Executive | | 2008-07-04 17:15:00 | | Job Vacancies :
Customer Service Executive - A Leading Life Science Company
Salary: Max $2600
Requirements
- Possess a Degree, thou not a pre-requisite.
- Possess a minimum of 2 years of working experience in customer service or sales administration
- Pleasant personality, highly driven,...
ASIAN JOBS Job Vacancy Information in s'pore, malaysia, india, and more country in asia. This Site collecting many job information opportunities, wherever they came from and Its contents covered : Tips & | | By: Asian Jobs | | |
|
| Job vacancy Customer Service Assistant | | 2008-07-04 10:22:00 | | Job Career Vacancy - Lowongan Kerja terbaru :Customer Service Assistant – Permanent Employee(Jakarta)Customer Service DepartmentCustomer Service Assistant – Permanent Employee· To handle incoming calls, customer’s inquiry & complaints.· To maintain our service excellence.· To perform all internal and international communication relating to service exceptions.Qualifications:Diploma 3 degree, with min 2 years experience in similar position especially service in | | By: Job Career Vacancy, Lowongan kerja karir | | |
|
|
|
|
| Job vacancies Customer Service Officer cum Supervisor | | 2008-07-01 14:52:00 | | Job Vacancies :
Customer Service Officer cum Supervisor (A leading MNC with its HQ in Korea, manufacturer of Electronic & Mechanical Parts for Consumer Electronic and IT products)
Salary: $1,8k to $3k (Subject to Experience)
Responsibility:
* To ensure that all shipping arrangements,...
ASIAN JOBS Job Vacancy Information in s'pore, malaysia, india, and more country in asia. This Site collecting many job information opportunities, wherever they came from and Its contents covered : Tips & Tr | | By: Asian Jobs | | |
|
|
| Deceiving OCN Flets Customer Service | | 2008-06-24 07:08:00 | | This morning, I was able to talk to an NTT English speaking customer service representative. I was relieved that my NTT Flets Hikari Fiber will be disconnected. Yahoo BB has more value-added services than NTT Flets. Plus, the NNT Flets’ 100MBPS promised bandwidth is only ranging from 10-14Mbps on my end. Anyway, if your local service provider is OCN, please be careful with your reason why you want to have your NTT Flets disconnected. By the way, I dialed 0120-506506 and pressed 8 for English support. Then the lady asked me “Why I want to discontinue my service?” I replied, “Well, I opted for Yahoo BB.” Then ding dong, “Well Sir in that case, we will charge you worth 5,900 something yen because you opted for other ISPs plus additional 570 yen for the monthly charge.” I then began to flare up in madness. I had to argue with her that I though it was free for two (2) months and that I was never explained to me anything even in Japanese that when I opt for disconnection that I | | By: Rey Ian\\\\\\\'s Personal Blog | | |
|
| Contact Information for All Airlines Customer Service | | 2008-06-21 20:02:00 | | Travler's friend site Elliot.org has these great customer service "cheat sheets" to help you if you have a dispute with your airline. CEO contact info, how to hack their phone trees, email addresses,...
[[ This is a content summary only. Visit my website for full links, other content, and more! ]]
| | By: Air Sick | | |
|
| Customer Service Executive Jobs | | 2008-06-20 22:26:00 | | we have a requirement for one of our client for Customer Service Executive.
*Need minimum 1 year customer service experience
*Graduation is must.
*Need good communications skills in English, Tamil...
[[ This is a content summary only. Visit my website for full links, other content, and more! ]]
| | By: JOB-HUNT | | |
|
| Job vacancy Customer Service cum Relationship Officer - UOB Buana bank | | 2008-06-17 16:06:00 | | Job Career Vacancy - Lowongan Kerja terbaru :PT Bank UOB Indonesia is the first Singapore-Indonesia joint venture bank incorporated in Indonesia. It commenced operations on 16 March 1990 with a capital of IDR 50 billion. As at December 2007, the Bank’s total assets has grown to IDR 7.7 trillion.UOB Indonesia is 99% owned by United Overseas Bank Group (UOB), one of the largest banking groups in Singapore. The Group has 524 offices in 18 countries and territories in Asia Pacific, Western Europe | | By: Job Career Vacancy, Lowongan kerja karir | | |
|
| How About an Airline Fee for Customer Service | | 2008-06-14 19:16:00 | | Just you when you thought the airlines were going to run out of new things to charge for, how about this...a fee for good customer service.
It was bound to happen eventually: Air Canada now wants you...
[[ This is a content summary only. Visit my website for full links, other content, and more! ]]
| | By: Air Sick | | |
|
|
| GMC Tools - Great Customer Service! | | 2008-06-10 15:44:02 | | In my last post I mentioned calling GMC Tools to see about getting planer blades. Monday a representative of theirs called me back and left contact information on my answering machine... from Australia!
I've been quite sick and didn't make the return call yet. Well, just a few minutes ago he followed up and reached me. That is really above and beyond the call, to me.
Ordered replacement blades... be here in a week or two. All talking to a very polite gentleman from Australia. I'll let you know if the right thing gets here, but so far, they have been exceptional. And all on toll-free US numbers.
Apparently a couple of different brand names are manufactured by this company behind the scenes, so do a bit of research, or you can probably buy direct if you like.
Money = $30.00 US (two sets of blades)
| | By: Craft A Craft | | |
|
| Either I am unforgettable or this is amazing customer service | | 2008-06-05 15:48:26 | | If you’ve been following my blog for a long time you’ll know that a year ago this past March I came to visit my parents and spent a lot of time at Denny’s because they were the only people in the whole town who had wireless internet. This year the library in town has it, but I discovered, after calling my ISP this morning, that there must have been a firewall at the library. So this afternoon I have returned to Denny’s to see if it would work. And it has. I shouldn’t have been, but I was surprised to recognize some of the same people working here. And, the manager recognized me. In fact, he remembered what I ORDERED last year, and asked if I needed the special cord to plug in my computer that was in his car -- he said I had used it last year. I found another outlet that had since been repaired.I am very unmotivated to get work done, unfortunately. I really need to do a couple projects, but I might just spend some time having fun online before I head back to my folks | | By: Never a Dull Moment | | |
|
| Job vacancies Customer Service Officer - Great Eastern Life Assurance Co Ltd | | 2008-06-02 14:11:00 | | Job Vacancies :
We are 100! Come celebrate with us! Be part of our team and grow with us to be the choice financial service provider in the region and beyond. If you have the passion, drive and energy to move forward with us, we want you! We dare you to take up our challenge and we will help...
ASIAN JOBS Job Vacancy Information in s'pore, malaysia, india, and more country in asia. This Site collecting many job information opportunities, wherever they came from and Its contents covered : Ti | | By: Asian Jobs | | |
|
| Mercedes-Benz customer service centre celebrates 10th anniversary | | 2008-06-02 07:47:00 | | Customer service and brand loyalty are key components of the success of Mercedes-Benz and the firm’s main customer service centre is celebrating its tenth anniversary.The Customer Services Centre in Maastricht, Holland, has been serving Mercedes-Benz buyers for the last decade and covers customers in 13 European countries, including the UK and Ireland."The international makeup of the workforce, and the great expertise on hand, mean that we offer existing and potential customers a range of services that’s unique in the automotive industry," said Dr Frank Reintijes, head of global services and parts.He said staff knew everything about the vehicles and any loyalty programmes to ensure that customers got the best service when they called in.About 7,000 calls are handled every day with customers being served in many different languages.Customers can call the centre in the event of an emergency and the staff will be able to assist them and it is services like this that Dr Reintijes belie | | By: Auto Blog India by Infibeam | | |
|
| United Airlines has Worst Customer Service Record in History | | 2008-05-31 18:17:00 | | United Airlines stranded Brenda Kitterman in Mexico. Her ordeal didn't end there. Kitterman, 43, learned last December that United (UAUA) had canceled the first leg of her trip home to Montana from...
[[ This is a content summary only. Visit my website for full links, other content, and more! ]]
| | By: Air Sick | | |
|
| Customer Service cum Admin Executive | | 2008-05-20 19:32:35 | | jawatan kosongkelayakan jawatanSPM / STPM / Diploma qualification.With of without working experience.Fresh graduates are also encouraged to apply.Computer literate.Self motivated and good interpersonal skills.Able to start immediately is an advantage.Training will be provided.mohon jawatanESSENTIAL LOGISTICS SDN BHD(Your Total Logistics Partner)27-6, Level 6, Jalan PJU 1/41,Dataran Prima,47301 Petaling Jaya, SelangorTel : 603 - 7806 5109 Fax : 603-7806 4892Email : essentiallog@yahoo.com | | By: jawatan kosong | | |
|
|
| dNeero - Customer Service Part 2 | | 2008-05-13 19:19:52 | | Sometimes these surveys get so ridiculous, I have to just add random stuff to them. You know, just for kicks.
addthis_url = 'http%3A%2F%2Fgator27.hostgator.com%2F%7Efreyrick%2Fdneero-customer-service-part-2%2F';
addthis_title = 'dNeero+-+Customer+Service+Part+2';
addthis_pub = ''; | | By: [ ! ] The Sugarbuzz Project | | |
|
| dNeero Survey - Customer Service or Customer No Service | | 2008-05-12 15:03:00 | | Is customer service rare in today's capitalistic society? According to a survey in USA Today, Customer Service is the #1 reason people choose to stay with a company long-term. Customer service is a series of activities designed to enhance the level of customer satisfaction ? that is, the feeling that a product or service has met the customer expectation. (dNeero)As a member of dNeero Social Surveys, I'll be posting the results of all my conversations (i.e. surveys) on this blog. See the "dNeero" post for more information on dNeero.This was a two part conversation regarding customer service and my answers are as follows:I don't often deal with customer service, but generally, all my experiences with customer service have been very good. No one was rude or gave me some kind of attitude, and they tended to be very knowledgeable for the respective business they were in.Now, I know some people who have had a bad experience with customer service would never return to that store. For me, if I | | By: Learn 2 Earn Online | | |
|
|
| Getting Great Customer Service: What Not To Do | | 2008-05-08 11:25:12 | | A few months back we published a post with tips for Toyota customer service, with some advice for people having problems with their Toyotas. This post gets us a steady stream of emails from people asking for help and advice. We’re happy to help - it’s part of the reason we started this website - [...] | | By: Tundra Headquarters | | |
|
|
| Remote Customer Service Agents In Texas | | 2008-05-02 20:48:50 | | Save thousands a year on Gas, Car Expenses and Clothing! Work At HomeRemote Customer Service AgentsFor a Limited Time Only! AccountNow is accepting applications for Remote Customer Service Agents.Let the leading provider in "Second Chance Banking" show you how to have a work/life balance!Company Description:AccountNow, Inc. (www.AccountNow.net) is a fast growing, privately held company providing financial solutions to the 40 million plus under-served/unbanked consumer market. AccountNow provides lower cost alternatives to this market with products including “second chance” bank accounts, debit cards, credit builder, wire transfer and bill payment services through numerous marketing channels.Position Summary:We are seeking seasoned, energetic, and tech-savvy remote customer service representatives who are passionate about helping our customers. As an AccountNow Remote Agent, you will be receiving incoming calls from current and potential customers. The type of calls may vary dependi | | By: Free Jobs At Home Blog | | |
|
| Customer Service Home Agent Utah | | 2008-05-01 11:49:04 | | Customer Service Home Agent8648003Job Title: Customer Service Home AgentSalary:Location: West Jordan, UT, 84088Description: Customer Service Home Agent Come work for the best! Job Duties will include the following: Activating home satellite dish Helping with equipment problems and bill paying over the phone Equipment will be provided to work from homeCustomer Service, Inbound and Outbound CallsJob Requirements for this position will include the following: Dial Speed needed to handle office equipment (must provide proof) No Dial-up Connection will work Pay will be 8.50 + DOE depending on experience. Work from home! This will be a Direct Hire position! This job position will be located in West Jordan, UT 84084.Open Date: 04/29/2008Close Date:Education: High School DiplomaShifts: DayTerms: FullCustomer Service Home Agent JobMore Home Agent Jobs From The Large Jobs Search Engine AboveHome Agent Jobs | | By: Free Jobs At Home Blog | | |
|
| Monitoring Twitter for customer service and brand protection | | 2008-05-01 07:28:44 | | Rational Security reports that southwest airlines is monitoring twitter streams to see what people are saying about their brand. This along with twitter spam is not a surprise, what is surprising is that anyone would be surprised at all. Many companies should be monitoring the social networks looking to see what people are saying.
The [...] | | By: techwag | | |
|
| Disgusting customer service at Bo’s on F. Torres | | 2008-05-01 04:55:35 | | I have avoided writing about my experiences with the customer service of Bo’s Coffee Club — the one on F. Torres St. You see, I usually shy away from writing negatively about something that has the potential to change. But when I see it all the time…
Today I was at Bo’s — not by choice, [...] | | By: Ang Dabawenyo | | |
|
| Lowongan Kerja Bank - Customer Service | | 2008-04-27 13:16:00 | | Customer ServiceRequirements:Female, SingleMaximum 28 years oldMin. S1Min. 1 year of experience in Customer ServiceFamiliar with Microsoft Office programsService OrientedCommunicativeAbility to maintain customer focus and demonstrate pro-activeness in addressing customer Easy to develop interpersonal communicationGood communication in Englishsend your application letter with recent photographs to: cv44@auditsi.net | | By: LOWONGAN KERJA | | |
|
| Customer Service Representative/Forum Moderator | | 2008-04-25 18:25:32 | | Customer Service Representative/Forum ModeratorThe customer service representative provides service to Albelli’s customers. Albelli is an international company, totally committed to offer great photo books, easily made online. We are seeking a highly organized, self-motivated Customer Service Representative responsible for our communication with our customers through emailing and forum moderation.You have the option to work from home.Tasks and responsibilities• First line of support for our customers, helping them with their specific needs• Forum moderation• Document all customer interactions and issues in our contact management system.• Persistent follow-up with any outstanding customer issues• Efficient in responding to emails• Ability to handle additional tasks & projects when neededProfile of the ideal candidate• You are a Customer Service professional• You are willing to contribute extra when things don’t go according to plan• 2+ years of experience with | | By: Free Jobs At Home Blog | | |
|
|
| Customer Service Professional | | 2008-03-29 20:56:41 | | Telecommunication Company Seeks:
Customer Service Professional
Mission
To be the interfase between the client and the production plant, in interaction with the sales representative and Technical Consultant, to attend to its requirements.
Effectiveness areas
· Project management skills
· Communication skills with the client and towards the diffetent teamworks to transmit accurately the clients’ requirements.
· Skills to solve problems promptly.
[...] | | By: Ofertas y Negocios | | |
|
| UnionBank's not in "union" with its Customer Service | | 2008-03-03 11:56:21 | | I am quite disappointed at how UnionBank's Customer Service (online) is not in “union” with its company. I had this idea that this damn customer service of theirs is by one of the many call centers sprouting left and right. But here's the thing, anyway.
I lost my Eon CyberAccount card a week or two ago (actually it was stolen, silly thief, as if he can access my account!), and right there and
[[ This is a content summary only. Visit my website for full links, other content, and more! ]]
| | By: My Consoling Asylum | | |
|
| Customer Service Executives Required in Pakistan | | 2008-02-24 21:02:00 | | Customer Service Executive(Call Center) Reuqired Urgently for a reputed Bank.
Person must be a graduate..Current Openings are for female candidates Only
email ur updated cv on:
hasan_yosuf@hotmail.com
or contact on: 0300-2425271
| | By: JOB-HUNT | | |
|
| Customer Service | | 2007-12-27 23:12:30 | | I still remember what I am supposed to post, and I know I had not logged in to Second Life for many days. I had no time, really no time. Not an excuse. I also need to post on my second post of great life. I was supposed to post this [...] | | By: Peace Bella Singapore | | |
|
| Customer service....a Profit centre | | 2007-12-17 03:55:00 | | Music, money and customers:Well I hope you all had a great weekend, and have got most of the Christmas shopping behind you now, and it's just the matter of one or two last few pressies to buy. I was at the church Christmas party on Saturday (http://www.newlife-morpeth.org.uk/) and played guitar to help my mate Mike, as he sung a a few songs for his wife....all in good fun...and I love to play guitar ...and even better when in a band...you get an amazing magic developing around you, it can be the same in the management team of a start up, if the correct chemistry is there. I have a passion to start a small recording studio, even manage a few bands, help them get started, not for any glory but for the music and for God.I love music, specifically I love Celtic folk music, progressive and traditional, and at the weekend, Candyrat ( www.candyrat.com) an online folk music retailer, that supports some of the best folk music around, sent there newsletter, I saw some new music releases and listened to a few samples, and thought, yes, I need to get some of that music for my next big trip, my recipe for long haul flights (35K since September- coach) is to have a few glasses of wine, put on my Bose headphones and hit play on my sony MP3, and the time flys in. I bought the two albums and started to download.....and thought crap what is this..23k to 11k download..3hrs to download an album...and thought there server is crap...so I launched an email out to them..and being a tad annoyed...it was not a "lovefest" type of email...but I got a pleasant reply from "Holly" saying they reset the downloads and hope it all works out for me the next time. I thought..that was well handled...it took the sting out off wrt the crap download speed and other associated problems. I tried the downloads again and still the same crap download performance, but this time I checked http://www.virgin.net/ my ISP and found that they were having "problems", no date to when it would all be fixed, just sorry | | By: Gordon Whyte's Blog of the daily challenges of an | | |
|
| "Infiniti Retail Ltd "recruits Customer Service Specialist - Walk In(0-2 yrs.) | | 2007-12-04 23:09:00 | | DesignationCustomer Service SpecialistJob DescriptionThe candidate/s selected will act as face of the company and should be customer satisfaction oriented. The person will be responsible for achieving sales targets in a specific product category. Experience of selling electronics, computers and appliances will be an advantageDesired Profile Min H.ScFresher / 1 year experience in retail industryExperience 0 - 2Industry Type RetailingFunctional Area ITES/BPO/KPO, Customer Service, Ops.Education UG - Graduation Not RequiredPG - Post Graduation Not RequiredRemuneration Rupees 50,000 - 80,000Location Bangalore, DelhiKeywords Customer ServiceContact Infiniti Retail LtdWebsite http://www.cromaretail.com | | By: Career Options and Higher Studies | | |
|
| eBay Selling - How Good Customer Service Will Help Your eBay Seller Ratings | | 2007-12-04 09:33:00 | | Anyone hoping to make money selling goods on eBay should be aware of the eBay quality of service ranking system. Sellers are rated through feedback from customers who have bought goods from them previously. There are thousands of sellers competing on eBay and potential customers will naturally gravitate towards the sellers who have a positive feedback rating. Developing a good customer service policy and maintaining it in all your eBay dealings is vital to your success.The first thing to do before you plan your customer service strategies for selling goods on eBay is to read the rules. The regulations and policies that govern eBay transactions are clearly set out on the eBay website. There are a lot of them but it is worth spending time to get acquainted with any rules that will apply to your eBay sales. Once you have a fair grasp of the rules, you can develop your own customer service policy.Your customer service strategies for eBay sales should start with product description: eBay is not the place for advertising puff or hype of any description. A clear photo of the item for sale is a great aid. You must be completely honest and accurate when describing items for sale. If applicable, include the manufacturer's name and model identification number. The provision of a full description is doubly important when you are selling used goods. If an item has a flaw, describe it fully. For instance: if you are selling an article that has sustained a minor scratch, don't describe the damage in words such as "minute" or "insignificant". State the exact position and dimensions of the mark. Your customers will not receive goods below their expectation and, if the merchandise exceeds what was expected, the customers will be satisfied and give you postive feedback. If you try to play down the extent of any defects when describing items for sale, people will not trust you enough to make a purchase; if the goods are sold, you are more likely to receive complaints, reque | | By: Auction For Fortune | | |
|
| Customer Service Joke | | 2007-12-01 03:49:00 | | So much for customer service. As an administrative assistant at a chiropractic office, I called an insurance company to verify the benefits for a patient. although the call was important, I couldn't reach a human being, only a recording:"Thank you for calling" said the message. "Our office will be closed until two o'clock as we enjoy our Customer Appreciation Week Celebration."
| | By: Macam-macam | | |
|
| 2007 Japan Customer Service Index (CSI) StudySM | | 2007-11-17 00:28:08 | | Despite the recent beating that Toyota has obtained from Consumer Report's Survey Results it has regain face at the J.D. Power Asia Pacific 2007 Japan Customer Service Index (CSI) StudySM wherein Lexus ranks highest in satisfying customers with dealer service experience. The five factors determined in the study include service representative, service costs and timing, service quality, service initiation, and service accessibility. The German automaker has improved immensely in the service repres | | By: The Toyota Headlines | | |
|
|
| SOE customer service - a cautionary tale | | 2007-09-13 19:16:00 | | Around August 20th, I bought my wife a new notebook. She and I were very excited about it, as it would mean she could have access to a computer to join me in playing some online games that I enjoy....
...
| | By: Zybron's Thoughts | | |
|
|
| Why Is Customer Service like Blogging? ( Or Should Be ) | | 2007-07-08 04:35:00 | | CallCenterVet has gotten many "thank you's" recently, that I thought about this... Why is it somehow similar? For me, I have found an avenue where I can get my messages across and ultimately help callcenter people get the work they want. And isn't customer service about informing, clarifying and helping people? CallCenter Customer Service has really gotten a bad rap in terms of the stress it entails. Talk about listening to strangers talk about their problems everyday. Yes that gets to you sooner or later. But the callcenter job is definitely more than that! When you're in customer service, you ARE the face of whoever client your company outsources from. Therefore putting you in a position to make or break the client. In the eyes of the customers, you are the company. But What do you really do in customer service?There are three goals that customer service and blogging share. Help, Convince, Convert.In a callcenter setting, helping is the really hard part. You need to come through b | | By: The Call Center Expert | | |
|
| The two sides of customer service | | 2007-06-23 11:36:01 | | In the last week I observed customer service from the perspective of the provider and the customer.
I had lunch last Friday at on campus restaurant at Edinburgh First where you can have a self service 3 course lunch including soft drinks and coffee for £7.50. As I entered the restaurant the reception informed me that I would need to go upstairs to the bar to pay for my lunch. When I came down again the enter the restaurant a group of around ten people sauntering into the restaurant, were requested to pay by the receptionist. This prompted one of group, a middle aged lady to start shouting at the receptionist, “that she couldn’t go this every day, she was on full board and had already paid and this was all so ridiculous.” If only she had approached the receptionist and given the name of her group this could have all been avoided. It transpired that lunch had been prepaid for a group of ten but there were in fact 11 in the group! I don’t think that the lady& | | By: Europe a la Carte Blog | | |
|
| CAD mics and quick customer service. | | 2007-05-21 22:11:48 | | I recently had problem with a CAD Equitek E100 mic getting all static-y (pretty good mic except for the problem which I’ll detail later). Anyway they got right back to me within a day with some things to try. (Which I already had). Anyhow, props to their customer service dept for the quick reply. Now the problem: There was a channel in the case designed to hold the 3 wires coming from the external XLR jack. These wires passed through the channel past the circuit board. Anyway they had slipped out of the channel and were pinched between the circuit board and the case, enough to split the insulation on the wires. This caused them to short agains the case. I slipped the offending wire back in place and all was well. I may go back and put some tape over the split, but I’ll probably leave well enough alone.
| | By: Project-D | | |
|
| Customer Service Delivered | | 2007-04-29 17:45:02 | | Customer Service. The very concept has become so abused and diluted. Those companies making an effort to improve upon it have been touting their attention to customer service as a benefit of dealing with them as compared to a competitor. Whatever happened?
At a recent stay at a MainStay Suites hotel in upstate South Carolina, I was reminded of what customer service is all about. This is an award-winning hotel, one of the top locations in their chain. This particluar hotel is operated by Angie Palomino, a local entreprenaur. Regardless, Choice Hotels does drive policy and procedure standards for all of their operations, but Angie does far more than simply adhere to minimum standards. She views customer service as her sole product.
This particular location is located close to such outstanding corporations as Michelin, Timken and BMW. They often will have groups of visiting employees as guests for weeks at a time. Angie understands the unique expectations of her guests, especially fore | | By: Idea Sellers | | |
|
| Customer service – accept blame, own the problem | | 2006-12-11 01:23:00 | | When things go wrong, as they often do, what is your first
reaction? Blame it on others. This blaming game is played even
at the highest levels in the corporate offices and in our
government. When complaints arise and it is obvious that the
fault lies in a certain person, he gets the whole troop of officers
in the department to share the blame. It sounds unfair, but it is
a useful strategy.
| | By: Business Fables and Management Lessons | | |
|
| Funny Indian Customer Service | | 0000-00-00 00:00:00 | | [googlevideo]http://video.google.com/videoplay?docid=-694529538100547681&q=genre%3Acomedy+duration%3Ashort[/googlevideo]
Very funny Indian customer service joke.
[ratings]Share This | | By: Funny Videos | | |
|
